Order cancellation

Orders can be cancelled before shipment. Orders cannot be cancelled once the items are shipped.

Return policy

Please contact us within 7 days of delivery in case you receive a defective product. We will send a free replacement from our stock right away. If we cannot provide you with a free replacement from our stock, we will repair the product. We will cover the courier fee in this event.

We cannot accept returns in following cases:

  • More than 8 days after delivery
  • If the product has been used at least once
  • Invoice or the product tad has been lost
  • Size change or any other requests due to personal matters. (Replacement requests for size differences are accepted only if there is stock and under the conditions that the customer covers the shipping fee.)